The use of AI avatars as assistants or receptionists is no longer far-fetched, as the technology for it has become available. AI avatars appear as if they were real people, but artificial intelligence takes care of creating this effect. Today, there are numerous AI avatar generators, allowing anyone to create their own AI avatar. In Italy, the first AI generator is ReAvat, from ASC27.
But why use these avatars? Besides helping to generate content faster and more efficiently, they can also be a solution to problems in education and a useful tool for influencers. Additionally, they can serve as digital assistants in webshops instead of chatbots.
However, AI avatars are not limited to the online environment; they also have a place in the real world. Some places around the world already use them as assistants. For example, in Denmark, Victoria, the AI avatar, guides tourists in the local tourist office.
The digital assistant
Currently, most stores, shopping malls, zoos, and entertainment centers have an information office or point where visitors or shoppers can ask their questions. This work usually requires having a person available to answer these questions. If it’s not possible to have a person constantly at the information point, brochures are often used to assist visitors. However, visitors prefer to ask a real person for information. This is why using AI avatars is a good solution; they create the illusion of interacting with a real person and can provide information 24/7, serving a large number of people.
Where can AI avatars be used?
In stores
One of the best places to use AI avatars is in stores. They can greet customers and guide them within the store. If there’s an ongoing promotion, they can inform customers about it. Besides navigation, they can also provide product information.
In tourist offices
Artificial intelligence avatars can also be used in tourist offices. They can help tourists navigate local attractions, inform them about events, and recommend restaurants to visit during their stay.
In shopping malls
Shopping malls often seem like mazes where it’s almost impossible to navigate. The maps in malls are often slow and unclear. Avatars can better explain to shoppers exactly where to find specific stores or restaurants.
In zoos
They can be used for navigation in zoos, providing useful information about the animals. For children who may not be able to read, this type of information gathering is more useful. Parents also don’t have to read information at every sign for their children.
In museums
In museums, AI avatars can function as exhibition guides. Visitors don’t need to read a long text next to exhibited items; they can simply watch a video created with the AI avatar. This makes exhibitions more interesting and interactive.
In amusement parks
Amusement parks can also benefit from using AI avatars. Visitors can ask them about the location of various rides, or they can provide information on offers in amusement park restaurants or promotions in the park’s store.
We will soon encounter AI avatars in real life, making navigation and information gathering easier.
If you want to read more about AI avatars, check out our blog!
